Privacy Policy
Overview
The owner of this website, Sports Yard Retail Private Limited is a company registered under the Companies Act, 2013, having its registered office at 2B 107 WeWork, Roshni Tech Hub, Marathahalli Colony, Bangalore North, Bangalore- 560037, Karnataka, hereinafter referred to as ‘Sports Yard’ or ‘the Company’ or ‘us/we/our’.
We value the trust that you, our “User(s)” place in us. Hence, we place the highest standards for securing your privacy and information. This Privacy Policy (“Policy”) seeks to explain how we collect, use, share, process, transfer and disclose your Personal Data (as defined below) and what choices you have relating to your personal data.
By visiting and using this website you agree to be bound by the terms and conditions of this Policy. If you do not agree with the same, please do not use or access our website. This Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Collection of Personal Data:
We collect Personal Data depending on how you interact with us, the services that you avail, and the choices that you make regarding the collection and use of your data. The categories of personal data that we collect directly or indirectly from you are:
– Contact and personal information: data such as name (first, last and initials), date of birth, email address, , phone number, address of residence/past employment, educational qualifications, job profile, resume, user ID assigned to you by us, nickname, username, password, social identifiers, any other communication channel you have used to contact us for more information and information passed along to you by us from any of your accounts used to access this website. This information would be used to contact you for different reasons depending on the purpose stated in this Policy.
– Location information: data that shall include your residential location, current login location (IP Address), GPS location (if you have agreed to share with us).
– Behavioural and Profile information: data that shall include your website browsing behaviour, browsing preferences, website interactions, social media interactions with us, and any other intelligence or inference that we may draw about you to help us learn more about you as our user. This information shall be used to know you better as a user, so we can reach you with relevant marketing messages and communications regarding our products, services and other offerings and opportunities, provided that you have signed up for the same.
– Social Media information – the data that shall include information obtained through your interaction with us on various social media channels such as Facebook, Instagram, Threads, Whatsapp, Snapchat, X, Google, etc.,. It shall also include any social media information that is publicly available such as your social media handles, social media interactions and public postings, your reactions, your connections, the photos that are public, or any post that you send to us by mentioning us or following our social media posts by using relevant “handles” or “hashtags”.
– Device information – data that shall include information regarding your device or browser that provides us with your browsing behaviour or device usage. Your device information is collected by our website, and your browser information is collected by our cookies, tags, and pixels, which shall include not be limited to the IP address, date and time of the visit, how long you continued to access our website, the referral URL (if our site was accessed through a different site or an advertisement link), the pages visited on our site, your browser type, device type, versions, operating system. This is information is required for network security purposes and for optimization of our website.
– Correspondence – shall include your conversations with us when you contact customer service, the emails you write us discussion with the chatbot, the concerns that you might address to us via post, e-mail, or call, chat or any other communication between you and our personnel. Further, do note that we record all our customer service calls for quality assurance purposes. This information would be used to address grievances and improve services and products offered by us.
– Preference information – shall include preferred language, log-in location, preferred shipping address, browsing preferences and our correspondence with you. This information shall be used to give you convenience when you visit the website or any other website of the Company or its affiliates.
– Information that we may collect from other sources – any information about you that may be made available to us publicly or through commercially available sources (as permitted under law), which we may combine with the information that is either already available with us or received from you.
All the above categorised information shall be collectively referred to as to as ‘Personal Data’.
By continuing to use the Website you are deemed to have read the Privacy Policy and understood the purpose for which your Personal Data is being collected and how the same shall be used and granting your express consent to such purpose and use. If, at a later date, you wish to withdraw this consent, please send us an email at care@34.47.138.78.
Utilisation of Personal Data:
We may use your Personal Data:
– For creating and giving you access to your registered account with the website and for the purpose of processing any applications made by you to the Company expressing interest in being employed or engaged by the Company in the manner prescribed by the Company.
– To develop, deliver, process and improve our products, services, content in order to personalize and improve your experience on the website;
– For any marketing and performance research;
– For internal analytical and research purposes such as auditing, data analysis and research to improve our services. We may also combine it with other information to provide and improve our services, content and advertising;
– To send communication related to order updates, offers and upcoming events;
– To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority;
– To resolve any request, dispute, grievance or complaint raised by you in relation to your use of the website;
– To detect or monitor any fraudulent or illegal activity on the website;
– To conduct investigations of possible breaches of law;
– To identify, contact, or bring legal action against someone who may be violating an agreement they have with us;
– To investigate security breaches or cooperate with government authorities pursuant to a legal matter, including consumer disputes.
– To protect our rights, safety or property, including the prevention of fraud;
– Respond to the user’s queries, requests and inquiries;
– Update new features or improvements of the website;
– Examine the identity of the user.
– To communicate any changes to the Terms of Use, this Policy or any other policy on the website; or
Transfer or sharing of Personal Data
Depending on the Personal Data processing activity, your Personal Data is shared with different Company entities, affiliates, couriering agencies, the Company’s agents and third parties located in different countries. The Company ensures compliance with all applicable legal requirements to ensure your Personal Data is secured and safe when it is being transferred to a different country and we ensure that the same level of data protection is maintained by the entity to whom the data is shared.
Information that cannot be uploaded
While accessing this website, you shall not host, display, upload, modify, publish, transmit, update or share any information that:
– belongs to another person;
– is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
– harms minors in any way;
– infringes any patent, trademark, design copyright or other proprietary rights;
– violates any law for the time being in force;
– impersonates another person;
– contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
Minor’s Privacy
This website is directed to be used by adults who are above the age of 18 years. If you are not an adult, you should have a legal guardian or adult supervision at the time of making a purchase or at the time of registration on the website. Neither we nor our affiliates knowingly collect information from minors. Minors should not be using this platform with any personal data. In the event you become aware that your child has provided his/her Personal Data without your consent, then may contact us for deletion of such information. Our contact details are available below at Redressal mechanism. In the event a person below the age of 18 years uses this website for purchase of products and services, we shall not be held liable or responsible for any damage or injury suffered by such person. In the event of default by the minor, the parent or the guardian shall be liable to compensate for the damages arising out of such wrongful use by the minor.
User Controls and Choices
You shall have the choice regarding collection, use and sharing of your information. In accordance with applicable laws:
– You may correct, update or delete your account and/or information on the account;
– You may change your choices for subscriptions, newsletters, product emails, messages or alerts;
– In order to review, correct, update, delete or amend your information, you may contact us at care@34.47.138.78. Once you place a request to alter or delete your personal information, we shall take all reasonable steps taking into account available technology and the means available to us, including technical measures to amend or erase the personal information.
Data security and integrity
We take necessary managerial, technical, operational, physical, and organizational measures in accordance with applicable laws and regulations to mitigate risks associated with our use of your Personal Data. This includes preventing loss, alteration, or unauthorized access while ensuring you can exercise your rights. Our service providers are also required to uphold these protections through contractual agreements.
However, we may be required to share the aforesaid Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. By accessing this website, you hereby agree and consent for us to disclose your information, if so required under the applicable law.
Data Retention:
Your Personal Data is retained for the duration of your relations with us, plus a reasonable time period to run regular deletion routines or as required under applicable laws. We will retain your personal data as long as it is required to fulfil the purposes indicated in this Policy or requirements under applicable laws. If you wish to receive communications from us, the necessary information will be kept to send you these communications.
Where we no longer need to process your Personal Data for the purpose set out in this Privacy Policy, we will delete your Personal Data from our databases.
Where permissible, we will also delete your Personal Data upon your request. In Order to make your deletions request, you can write to care@34.47.138.78.
Changes to this Policy:
From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. You may review the same at any time on any of our digital platforms or request the same to be sent to you on your registered email address.
Redressal mechanism:
If you have any queries regarding this Policy or anything to do with the use, modification, correction or deletion of your Personal Data, please reach out to our support staff at Phone No.9686579957or care@34.47.138.78. Further you can also write to us at:
Sports Yard Retail Private Limited,
2B 107 WeWork, Roshni Tech Hub, Marathahalli Colony, Bangalore North, Bangalore- 560037, Karnataka
Grievance Officer
Name: Gautam Keshavamurthy
Address: 2B 107 WeWork, Roshni Tech Hub, Marathahalli Colony, Bangalore North, Bangalore- 560037, Karnataka
Email: care@34.47.138.78
Timings: Monday to Friday: 9:00 am – 6:00 pm